Process Mapping Products is a Canadian based company that has created an introductory online training module on the topic of process mapping. It is designed for people who have little or no experience with creating process maps.

The course is offered in 5 languages including English, French, Spanish, German and Chinese-Mandarin to teach people locally or globally on the basics of process mapping.

In the module, you’ll understand the meaning of a “process”, including its importance within a business or an organization, its attributes and factors known as process enablers.

In addition, you’ll be introduced to the symbols most commonly used to create a process map, a process mapping methodology often used in business, how to build a process map step-by-step, the various phases in process mapping projects, the challenges, limitations and benefits of process mapping, how to use maps to improve a process, and where they are often applied in business today.

Furthermore, the course offers a quick guide on how to use Visio.

The module ends with a list of tips to help you create process maps successfully, and lastly you’ll have an opportunity to test your knowledge by completing an optional short quiz.

The information contained in the module should provide you with enough knowledge to help you get started in creating a process map, as well as applying it for some type of purpose, be it personal or business.