1 General

Thank you for visiting www.processmappingproducts.com (the "Website"). By signing up, accessing or using the Website, services and products made available by Process Mapping Associates Inc. ("we", "us", "our"), you agree to be bound by the Terms of Use ("Terms") provided below.

We assume no liability for any damages arising out of or related to the use of our services, products or the Website.

In order to use our services, products and/or the Website, you need to: (1) be 18 or older, (for example, PayPal); (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws; and (3) be resident in a country where our services, products and Website are available. You also promise that any registration information that you submit to us is true, accurate, and complete, and you agree to keep it that way at all times.

2 Changes to the Terms

Occasionally we may make changes to the Terms. When we make changes to the Terms, we'll provide you with a notice as appropriate under the circumstances, (for example, by a prominent notice on our Website or by sending you an e-mail). Your continued use of our services, products and Website after the changes have been made will constitute your acceptance of the updated Terms. Please therefore make sure you read any such notice carefully. If you do not wish to continue using our services, products and Website under the new version of the Terms, you may terminate the Terms by contacting us through the Website Contact form.

3 Accessing Our Service

Upon successful purchase of our product, you will automatically be provided with a link to the product which will be accessible when you are signed into the Website. The purchase allows you two (2) chances to complete the online course and successfully pass the optional quiz to prove your understanding of the material. Access to the course is discontinued in the following events:

  • You have completed the course and the optional quiz two times, regardless of whether or not you passed;
  • You have completed the course once, and clicked "End", indicating that you no longer require access; or
  • Your account has been suspended or discontinued due to failure to comply with these Terms.

4 Third Party Applications

Some of our services, products and some portion of our Website are integrated or linked with third party applications, websites, and services ("Third Party Applications") to make available content, products, and/or services to you. These Third Party Applications may have their own terms and conditions of use and privacy policies and your use of these Third Party Applications will be governed by and subject to such terms and conditions and privacy policies. We assume no responsibility for or endorse any content or conduct of Third Party Applications.

5 Copyright Protection and Intellectual Property Rights

Process Mapping Products respects intellectual property rights and expects you to do the same.

The following is not permitted for any reason whatsoever:

  • copying, redistributing, reproducing, "ripping", recording, transferring, performing or displaying to the public, broadcasting, or making available to the public any part of the Process Mapping Products Service or the Content, or otherwise making any use of the Service or the Content which is not expressly permitted under the Agreements or applicable law or which otherwise infringes the intellectual property rights (such as copyright) in the Process Mapping Products Service or the Content or any part of it;
  • using the Process Mapping Products Service to import or copy any local files you do not have the legal right to import or copy in this way;
  • transferring copies of cached Content from an authorized Device to any other Device via any means;
  • reverse-engineering, decompiling, disassembling, modifying, or creating derivative works based on the Process Mapping Products Service, Content or any part thereof unless permitted by applicable law;
  • circumventing any technology used by Process Mapping Products, its licensors, or any third party to protect the Content or the Service;
  • selling, renting, sublicensing or leasing of any part of the Process Mapping Products Service or the Content;
  • circumventing any territorial restrictions applied by Process Mapping Products or it licensors;
  • artificially increasing play count or otherwise manipulating the Services by using a script or other automated process;
  • removing or altering any copyright, trademark, or other intellectual property notices contained on or provided through the Website (including for the purpose of disguising or changing any indications of the ownership or source of any Content);
  • providing your password to any other person or using any other person's password;
  • "crawling" the Process Mapping Products Service or otherwise using any automated means (including bots, scrapers, and spiders) to collect information from Process Mapping Products;
  • selling a user account, or otherwise accepting any compensation, financial or otherwise, to influence the name of an account or the content included on an account

Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use of your email address and password on the Website. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by third parties, please notify us immediately and change your password as soon as possible.

Our services, products and Website are the property of Process Mapping Associates Inc. and are protected by copyright, trademark and other applicable laws unless otherwise indicated. Any sale, modification, reproduction, re-distribution, or publication of any of our services, products and any information from our Website without a prior written authorization from us, is prohibited.

6 Service limitations and modifications

We will make commercially reasonable efforts to keep our services, products and the Website operational. However, certain technical difficulties, scheduled maintenance and/or repair may, from time to time, result in temporary interruptions. To the extent permissible under applicable law, we reserve the right, periodically and at any time, to modify or discontinue, temporarily or permanently, functions and features of the Service, with or without notice, all without liability to you, except where prohibited by law, for any interruption, modification, or discontinuation of the Service or any function or feature thereof. Notwithstanding the foregoing, if you have prepaid fees for material that we permanently discontinue prior to the end of the Pre-Paid Period (expiry date shown under "My Account" on the website), we will refund you the prepaid fees for the Pre-Paid Period after such discontinuation. You understand, agree, and accept that Process Mapping Products has no obligation to maintain, support, upgrade, or update the Service, or to provide all or any specific content through the Service.

7 Indemnity

You agree to compensate or defend us from and against any damages, losses, or expenses (including any legal fees), from any claim, action, or demand arising out of or in relation to your breach of the Terms or any other agreement you may have with us.

8 Customer support

For customer support with account and payment related questions ("Customer Support Queries"), please contact us directly using the Contact form on our website. We will use commercially reasonable endeavors to respond to all Customer Support Queries within a reasonable time frame but we make no guarantees or warranties of any kind that any Customer Support Queries will be responded to within any particular time frame and/or that we will be able to satisfactorily answer any such queries.

9 Contact Us

If you have any questions concerning our services, products, Website and/or the Terms, please contact us: